Terms & Conditions

🧾 Terms & Conditions – BrandLuxeOutlet.com

Last updated: December 3, 2025

Welcome to BrandLuxeOutlet.com. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Overview

BrandLuxeOutlet.com operates as a luxury brand dropshipping retailer. Our products are sourced from trusted third-party suppliers, manufacturers, and fulfillment partners. When you place an order, it is processed through our system and shipped directly from our suppliers to your provided address.

2. Use of the Website

By using our site, you confirm that you:

  • Are at least 18 years old or have parental consent.

  • Agree not to use our products or site for any unlawful purpose.

  • Will not attempt to harm, hack, or misuse our website in any way.

We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect fraudulent activity or policy violations.

3. Products & Pricing

  • All product prices are displayed in U.S. Dollars (USD).

  • Prices and availability may change at any time without notice.

  • We make every effort to display accurate product information, but variations in color, design, or packaging may occur depending on supplier updates or screen settings.

  • Some branded products are sourced via authorized distributors and may arrive in standard or OEM packaging.

4. Order Processing

  • Once an order is placed, it is automatically sent to our fulfillment partners for processing.

  • Orders cannot be canceled once processing has begun.

  • You will receive a confirmation email followed by a tracking number once the order ships.

5. Shipping & Delivery

  • Delivery times vary based on supplier location and your region. Most items arrive within 7–21 business days.

  • Delays caused by customs, carrier issues, or natural events are beyond our control.

  • We are not responsible for incorrect shipping information provided by the customer.

6. Returns & Refunds

Please review our full Refund & Return Policy below.

7. Intellectual Property

All content on this site—including logos, product images, text, and design—is the property of BrandLuxeOutlet.com or its licensors. You may not reproduce, distribute, or use our content without written permission.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or policies.

9. Limitation of Liability

BrandLuxeOutlet.com shall not be held liable for:

  • Product misuse, damage, or personal injury resulting from use of items purchased.

  • Delays, losses, or customs fees beyond our control.

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

These Terms are governed by the laws of the United States and the state in which our business is registered.

11. Contact Information

📧 Email: support@brandluxeoutlet.com
🌐 Website: https://www.BrandLuxeOutlet.com

💸 Refund & Return Policy – BrandLuxeOutlet.com

Last updated: December 3, 2025

Your satisfaction is our top priority at BrandLuxeOutlet.com. As a dropshipping store, our policies are designed to ensure fair handling of returns and refunds between customers and our global fulfillment partners.

1. Eligibility for Returns

To be eligible for a return:

  • You must contact us within 14 days of delivery.

  • The product must be unused, unworn, and in its original packaging.

  • Proof of purchase (order number or receipt) is required.

Please contact returns@brandluxeoutlet.com for instructions before sending any items back.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Final sale or clearance items

  • Underwear, swimwear, or intimate apparel

  • Customized or personalized products

  • Gift cards or downloadable items

  • Items damaged through misuse or mishandling

3. Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us within 7 days of receipt.

  • Include photos or videos showing the issue.

  • We will issue a replacement or refund, depending on the situation.

4. Refund Process

Once your return is approved and received:

  • Refunds are issued to the original payment method within 5–10 business days.

  • Shipping fees are non-refundable.

  • If the item has not arrived within 60 days of shipment, you may request a full refund.

5. Order Cancellations

  • Orders can only be canceled within 24 hours of placement if they have not yet been processed.

  • Once shipped, orders cannot be canceled or modified.

6. Late or Missing Refunds

If you haven’t received your refund:

  • First check your bank account again.

  • Then contact your credit card company; it may take time before your refund is officially posted.

  • If you’ve done all this and still haven’t received it, email us at support@brandluxeoutlet.com.

7. Contact Information

For all return or refund inquiries, please contact:
📧 Email: returns@brandluxeoutlet.com
🌐 Website: https://www.BrandLuxeOutlet.com